Canadian Western Agribition
Event Staff Canada has been an integral part of Canadian Western Agribition’s operations for 25 years. We consider their ‘on the ground’ team part of our extended staff. We trouble shoot operational challenges with their management team and we call on them in times of crisis and they always bring a professional solutions-based approach to the situation at hand. In 2012, we implemented the AuthentiGATE management system to address our real time tracking of visitors to the show. The analytics and accuracy of the system improved our operations and provided valuable decision making data to how we approach customer service and visitor experience. Our show is better for it.
Canadian National Exhibition
Event Staff Canada are industry leaders in the area gate management and admission sales. The state of the AuthentiGATE system provides a robust suite of electronic admission programs including POS for walk up sales, on-line ticketing solutions, cash control monitoring systems and human resources solutions. This coupled with ESC no nonsense approach to providing excellent customer service makes ESC the leader for these services in the Canadian marketplace Event Staff Canada have been providing service to the Canadian National Exhibition for over 15 years, delivering service excellence to millions of CNE’s customers. The ESC team continues to enhance and expand the suite of services they provide to the CNE and we continue to rely on the ESC team to provide our event with the very best in Management, staff, and the most current technology to meet our growing admission needs.
Norfolk County Fair & Horse Show
We partner with AuthentiGATE to provide our ticketing and gate services because they are highly skilled professionals who anticipate our needs and respond to our challenges quickly and efficiently. They get it!
Queen City Exhibition, Evraz Place
The Queen City Ex has utilized the services of Event Staff Canada and AuthentiGATE for over 20 years. ESC has been the primary suppliers of admission services to our annual exhibition during that time. They are an innovative and caring group who has the best interest of the client at heart. The Management Team take real ownership in our event to insure its success. In 2014, we introduced online ticket sales for the first time and it has only enhanced and dramatically increased our advance sales for the QCX. Their AuthentiGATE product has solved many of our admission hurdles and we look forward to seeing what they introduce next!
The Canadian International Air Show
The Canadian International Air Show (CIAS) has had the pleasure of working with AuthentiGATE for the past two years and we couldn’t be more pleased with our incredibly successful relationship to-date.
After experiencing numerous challenges with our former ticket ops provider, the superior customer service, awesome staff and overall solution(s) provided by AuthentiGATE exceeded our expectations. AuthentiGATE staff are highly capable, communicative and consistently go above and beyond in their delivery of our online and on-site operational needs. The CIAS prides itself on producing a true “VIP Air Show Experience” for our attendees and AuthentiGATE’s commitment to its clients (and its clients’ clients) ensures a seamless, high level of guest satisfaction from the time of ticket purchase through to our show.
The CIAS enthusiastically recommends AuthentiGATE as a full-service ticket ops provider. We look forward to continuing our great relationship with AuthentiGATE into the future.